juanjuan075249 · 2 years, 11 months ago
over on the official Xbox website.Valve Sued By RS 3 Gold ACCC Over Digital Refund Policy. Another consumer protection agency is stepping up and stepping forward to challenge Valve about the way they handle digital refunds. The company has previously come under fire for the refund policy or rather, their lack of a refund policy but this time it appears as if the issue could see some legal action taking place.According to an article on Australian outlet News.au, they're reporting that Australian Competition and Consumer Commission has initiated a form of legal action against Valve over the lack of enabling Australian consumers from being able to get refunds on digital titles. According to the ACCC's chairman, Rod Sims, he stated that... The Australian Consumer Law applies to any business providing goods or services within Australia. Valve may be an Americanbased company with no physical presence in Australia, but it is carrying on business in Australia by selling to Australian consumers, who are protected by Australian Consumer Law.The consumer guarantees provided under the Australian Consumer Law cannot be excluded, restricted or modified. Previously, the VZBV had condemned Valve for a very similar practice, noting that they wanted to take Valve to the supreme court to get a ruling on enabling mandatory resale for digital titles. However, Valve managed to win out against the ruling.In this case, Valve's Doug Lombardi has already been questioned as to what sort of action or reaction Valve will take to the ACCC's pursuit of legal action against the digital company, to which Lombardi said... We are making every effort to cooperate with the Australian officials on this matter, while continuing to provide Steam services to our customers across the world, including Australian gamers. While resale had been a previous effort by some consumer protection agencies, a sole focus on refunds has yet to enter into the discussion, until now. Valve RS 3 Gold had already guarded themselves against any legal ramifications resulting from refunds
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